All appointments require a deposit to secure a booking. Deposits are non-refundable but transferable to reschedule an appointment. The amount will be deducted from the total cost. The remaining balance will be due on the day of your appointment. You will receive confirmation of your appointment date and time via sms.

• Under the age of 18
• Pregnant or nursing/breastfeeding
• Uncontrolled diabetes
• Viral infections and/or diseases (HIV, AIDS, Hepatitis, etc.)
• Anyone epileptic or who has experience faint spells or seizures
• Had an organ transplant
• High blood pressure or mitral valve disorder
• Tendency towards keloids or scarring
• Skin irritations or Psoriasis near the treated area (rashes, eczema, blisters, sunburn, acne, etc.)
• Sick (Covid, cold, flu, etc.)
• Had Botox within the last 4 weeks prior to appointment
• Taking steroids such as cortisone, acutance, Retin-A or Renova in the past year
• Allergic to anesthetic (lidocaine)
• Undergoing active chemotherapy
• Anyone with healing disorders
If you have any questions or concerns regarding a possible condition that may disqualify, please contact your healthcare provider

• Do not drink alcohol or any drinks containing a caffeine 48 hours before the procedure.
• Physical activities where you might sweat a lot.
• Avoid sun and tanning one week prior to the procedure.
• Do not take Aspirin, Niacin, Vitamin E, or Advil/ Ibuprofen 48 hours before the procedure, to avoid excessive bleeding and color deposit. Tylenol is okay.
• Avoid Fish Oil, Prenatal Vitamins, Nutritional Shakes, “Hair, Skin, Nail” supplements 48 hours prior to procedure. They are natural blood thinners.
• Do not pick/ tweeze/ wax/ perform electrolysis one week before the procedure (the more natural hair growth you have, the better!)
• Discontinue any use on the face of retinol, glycolic acid, benzoyl peroxide, salicylic acid, and alpha hydroxyls, as well as any chemical anti-aging exfoliants, eyebrow growth serums, or any "brightening" skin care products at least 3-4 weeks prior to procedure. These products thin the skin and do not produce good healed results.
• Botox and filler on the forehead, temple, and eye area should be avoided 1 month prior to procedure for those who do not regularly receive injectables.
• Avoid Chemical, Laser Peels, Microdermabrasion or facials for 4 weeks prior procedure.
• No antibiotic use for 30 days prior to appointment.
• If you regularly get an eyelash extension, please do it before your eyebrow procedure or after it is fully healed.

The deposit will be forfeited if the client fails to show up to their appointment. Fifteen (15) minutes late will be considered a no-show and may result in a forfeit of your deposit and a cancellation of your appointment. A new deposit will be required for a new appointment. This is to be fair to everybody and keep scheduling on track. Let's be respectful of each other’s time.

Though we love children, toddlers and babies, we must kindly ask that you do not bring them with you to your appointment. Due to the nature of our detailed artistic services, we kindly request that you respect our no guest policy unless given prior approval from a technician.

Healed results will vary with each individual client. While strictly adhering to the aftercare instructions is crucial, we have no control over the healing process and make NO GUARANTEES of how the healed results will look. Individuals who are looking for a more intense result, must understand that it may require additional sessions.

Though it is extremely rare, we reserve the right to refuse treatment for the following reasons:
• Undisclosed skin condition (including sunburn/suntan)
• Under the influence of drugs or alcohol
• Any behavior which, in the opinion of the artist at EVA BAY Beauty Studio's work might be compromised or their ability to work safely and comfortably toward the desired results.

An initial application is incomplete until after a follow-up appointment, which must be scheduled approximately 6-10 weeks after your initial appointment. The follow up is important because this will give you the longest-lasting results. It will also smooth out any imperfections that occurred during healing. It is not uncommon to notice some area that didn’t heal with full color. No worries there, because the follow up will take care of that. This is also your opportunity to go darker with the color if you were too nervous to do so during your initial appointment.